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iPad problem, could it be the battery ?

Hi all, my wife's iPad2 16gb is now 2 years 3 months old, the AppleCare warranty ran out 3 months ago and it has never given any trouble UNTIL YESTERDAY !


It was on charge all day and all night but it never got to 100% !!!, it was stuck on 84% permanently !!!!


Does this mean the battery is on it's last legs ?, what am i to do ?


Does anyone know about, or actually had a new battery ?, i suppose my first port of call is my local Apple Store, but what will they say, over the phone they were very un-comittal .


I have heard a rumour that the battery is non replaceable and i have to give them £100 to exchange it for another one !, but that is only a rumour.


obviously the battery must be a very large part of the insides, and she simply loves her iPad, i dont really want to buy another one !!!!!


Tim

OS X Mountain Lion (10.8.4), iPad 2, iPhone 4S

Posted on Jun 30, 2013 4:28 AM

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Question marked as Best reply

Posted on Jun 30, 2013 5:10 AM

Click here to learn more about battery replacemnt for your iPad. This is the UK website.

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=ipa d


Copied from that website....


How much does iPad Battery Replacement Service cost?


Service arranged through Apple costs £85. A £7.44 shipping and handling fee will be added if this service requires shipping. All fees are in British Pound Sterling and include VAT.


Before you replace the battery, have you tried calibrating the battery gauge like this?


Use Your iPad Regularly

For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).

http://www.apple.com/uk/batteries/ipad.html

5 replies
Question marked as Best reply

Jun 30, 2013 5:10 AM in response to timmy toad

Click here to learn more about battery replacemnt for your iPad. This is the UK website.

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=ipa d


Copied from that website....


How much does iPad Battery Replacement Service cost?


Service arranged through Apple costs £85. A £7.44 shipping and handling fee will be added if this service requires shipping. All fees are in British Pound Sterling and include VAT.


Before you replace the battery, have you tried calibrating the battery gauge like this?


Use Your iPad Regularly

For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).

http://www.apple.com/uk/batteries/ipad.html

Jun 30, 2013 5:24 AM in response to timmy toad

Tim,


It is quite possible that the battery is starting to show some wear and tear after two years. Apple does recommend that users run the battery down to the point where it is practically fully discharged, once a month. This is supposed to keep the battery indicator "calibrated". If I were you, I would continue using the iPad as is, if the battery is at fault,then it will simply get worse and worse.

Apple's policy is to replace a device which is brought in for repair with an alike model. A battery replacement is like a repair, since the iPad must be disassembled, which is not an easy task. They no doubt, find that this is the most efficient, reliable way of dealing with repairs. Hope this helps you and your wife.

Jun 30, 2013 5:57 AM in response to timmy toad

If it stops charging at less than 100%, unplug the charger and then replug. Should then charge to 100%.


Also try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.


Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.

How to Calibrate Your Mac, iPhone, or iPad Battery

http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/


At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html


Also, if you have a 3rd generation iPad, look at

Apple: iPad Battery Nothing to Get Charged Up About

http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/

Apple Explains New iPad's Continued Charging Beyond 100% Battery Level

http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/

New iPad Takes Much Longer to Charge Than iPad 2

http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html


Apple Batteries - iPad http://www.apple.com/batteries/ipad.html


iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)

http://support.apple.com/kb/TS2802


Extend iPad Battery Life (Look at pjl123 comment)

https://discussions.apple.com/thread/3921324?tstart=30


New iPad Slow to Recharge, Barely Charges During Use

http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html


iPad: Charging the battery

http://support.apple.com/kb/HT4060


Best Practices for iPad Battery Charging

http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/


Tips About Charging for New iPad 3

http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html


How to Save and Prolong the battery life of your new ipad

https://discussions.apple.com/thread/4480944?tstart=0


Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips

http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad


iPhone, iPod, Using the iPad Charger

http://support.apple.com/kb/HT4327


Install and use Battery Doctor HD

http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8


To Extend a Device’s Battery Life, Get to Know It Better

http://tinyurl.com/b67c7xz


iPad Battery Replacement

http://www.apple.com/batteries/replacements.html


In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.


 Cheers, Tom 😉

iPad problem, could it be the battery ?

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