4 Replies Latest reply: Sep 13, 2013 11:53 AM by Loophole00
Mitochris Level 1 (10 points)

I seem to have lost all my presentations on icloud.

 

I was using my ipad offline, trying to show a presentation. While keynote for ipad was loading, I saw all presentations, but before I could do anything, all presentations disapeared, leaving only the default "get started" presentation. As I was offline, I thought somehow that this was the problem, and thought nothing of it.

So before going online with the ipad, I wanted to back up my presentations on my MBA (which I took offline for this), just in case, but when opening keynote on my MBA, it gave me the start using keynote on icloud page, with no presentations at all.

I use keynote regularly on this computer, so this was strange, additionally, I am still logged in via numbers and pages, with all documents there. I restarted the computer, in case there was some sign-in problem, but with no luck.

 

Also checking icloud.com, no presentations are listed. And checking my iphone just showed me some presentations briefly before deleting them all.

 

I have no idea what happened, why iCloud deleted all my presentations, and how I can recover them. I do regular time machine back ups. Can I somehow recover them from there? Or does Apple have a chance to recover them?

 

Thanks for your help.

 

c


MacBook Air, OS X Mountain Lion (10.8.4)
  • Gary Scotland Level 6 (12,823 points)

    Check  Timemachine for your backups  immediately.

  • Mitochris Level 1 (10 points)

    Thanks, but where in timemachine are the temp files or backup icloud files saved?

  • monsieurpaul Level 1 (0 points)

    Hello,

     

    I have the same problem, but on a local folder. Keynote freezes and the presentation I am working on is gone. I need to restore it from Time Machine.

  • Loophole00 Level 1 (0 points)

    My iCloud just deleted my presentation from my iPad as well and I almost freaked out! Haha.. Fortunately I figured out how to find mine.  I had orginally created the Keynote on my Mac.. Of course when I tried to open from my mac it wasn't there also.... but, I went to "File" and Open Recent... and there were some crazy looking file names.  I click on the first one and to my wonder, it opened my most recent presentation that iCloud deleted.  Thank the Lord for autosave.  Hope this helps - Ron.