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my i pod touch is not recognised in the itunes store? the computer is registered and recognised??

i am unable to see my device in the i-tunes store and therefore no syncing is taking place.. any suggestions to remedy this?

Posted on Jun 30, 2013 12:09 PM

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1 reply

Jun 30, 2013 12:17 PM in response to iainforeman

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar


See:

iOS: Device not recognized in iTunes for Windows

I would start with

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

or

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Run this to help if it identifies the cause

iTunes for Windows: Device Sync Tests

Have you tried on another computer to help determine if you have a computer or iPod problem?

my i pod touch is not recognised in the itunes store? the computer is registered and recognised??

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