Changing iCloud email

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Level 1

4 points

Changing iCloud email

Recently I changed my Apple ID email to my new email account so that I would get the emails they send out to me. I have been able to sign in fine to all other services except iCloud.

Whenever I try to sign out of iCloud it asks me to sign in to verify its me and disable find my iPhone, but using the old email address so I cannot sign in.

I am also now unable to sign into iCloud to start doing backups again and it keeps promoting me to enter my password but if I do enter it then it will just flag it as invalid.

I was wondering how I am going to be able to change my iCloud account as it does need to be done. Any help is appreciated!

iPhone 4S, iOS 6.1.3, Running iOS 7 beta

Posted on Jun 30, 2013 3:11 PM

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Answer 1

Best reply

randers4

Level 9

63,519 points

Jun 30, 2013 5:29 PM in response to Tweeney

That has been reported by other's runnin iOS 7 beta. If you are a developer you can ask your question in the developer's forum. That is the only place on Apple's site that issues related to iOS 7 can be discussed.

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Answer 2

Tweeney Author

Level 1

4 points

Jun 30, 2013 11:39 PM in response to randers4

This was happening to me before I installed iOS 7 so I do not think it has anything to do with that.

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Answer 3

randers4

Level 9

63,519 points

Jul 1, 2013 7:20 AM in response to Tweeney

Yes it is. Having to provide a password to disable Find My iPhone is only a feature of iOS 7.

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Answer 4

Tweeney Author

Level 1

4 points

Jul 1, 2013 8:48 AM in response to randers4

Ah ok. Thanks. I will take it to the developers forum 🙂

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Answer 5

randers4

Level 9

63,519 points

Jul 1, 2013 8:57 AM in response to Tweeney

You're welcome. Good luck.

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Answer 6

Clare69

Level 1

0 points

Oct 16, 2013 1:08 PM in response to Tweeney

Hi did you ever get this problem sorted if so how as I'm having this problem.

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Answer 7

randers4

Level 9

63,519 points

Oct 16, 2013 1:13 PM in response to randers4

Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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