1 Reply Latest reply: Jun 30, 2013 4:00 PM by quinnnj
quinnnj Level 1 Level 1

I get the following message during the installation process:


"There is a problem with this Windows Installer package. A program for this install to complete could not be run. Contact your support personnel or package vendor."


The installer then says that nothing was installed and to run it again. Bought an Ipod but it would be a paperweight if I can't install Itunes.

Itunes, Windows Vista, 64 bit Windows VIsta
  • quinnnj Level 1 Level 1

    Update: The problem seems to be when the installer attempts to install "Apple Software Update." I run CCleaner afterward and the programs showup there. I get the same message when I uninstall The ASU application.