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My HDMI cable was working fine before I updated to OS X 10.8.4. How can I use the same HDMI cable without purchasing a new one? MacBook Pro is not even recognizing signals for detection. Please advise.

My HDMI cable was working fine before I updated my MacBook Pro's software (2010) to OS X 10.8.4. How can I use the same HDMI cable without purchasing a new one? Can I reset the signal/detectoin?


MacBook Pro is not even recognizing signals for detection. Please advise.

MacBook Pro (13-inch Mid 2010), OS X Mountain Lion (10.8.4)

Posted on Jun 30, 2013 5:48 PM

Reply
4 replies

Jul 3, 2013 6:42 AM in response to yasmin24601

Hey yasmin24601!


I have an article here that can help you troubleshoot this issue. The article can be found here:


Apple computers: Troubleshooting issues with video on internal or external displays

http://support.apple.com/kb/ht1573


The specific section you will want to see in this article will be here:

Check connections

When using an external display be sure to check the following:

  1. If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
  2. Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
  3. Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
  4. Try unplugging the video adapter or cable and then plug it back in.
  5. If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.

    Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.

  6. If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).

Reset the system

You can reset the Mac's parameter RAM and SMC.

Reset the resolution

Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:

  1. Start up in Safe Mode.
  2. From the Apple () menu, choose System Preferences.
  3. Choose Displaysfrom the View menu to open the preferences pane.
  4. Select any resolution and refresh rate that your display supports.
  5. Restart your computer.

You will want to also make sure that your system preferences are set to detect displays. More information on that option in your system preferences can be found here:


OS X Mountain Lion: About the Display pane of System Preferences

http://support.apple.com/kb/ht5369


Thanks for using the Apple Support Communities!



Cheers,

Braden

Aug 29, 2013 4:16 PM in response to braden85

I have the same issue.


I have a Samsung SyncMaster B2430 connected to MacBook Pro by HDMI cable to minidisplay port into the MBP port. The connection worked smoothly until I installed OS 10.8 and of course all of the update. The two hardware items are communicating, but I cannot get a visual on the external display. Rather, the display prompts "Check Signal Cable." I replaced the HDMI cable to several others that I have, but the prompt is still displayed.


I followed the instructions that you posted above, but to no avail.


The next step is to purchase a new mindisplay port, which is not expensive, but will be a waste of money if that is not the solution.

My HDMI cable was working fine before I updated to OS X 10.8.4. How can I use the same HDMI cable without purchasing a new one? MacBook Pro is not even recognizing signals for detection. Please advise.

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