Date and time configuration
Can configure the date and time
Apple TV, Having problem with date and time
Can configure the date and time
Apple TV, Having problem with date and time
Hi NVN1979,
Welcome to the Support Communities!
Below is the basic troubleshooting guide for Apple TV.
Restarting the modem and the Apple TV is a good first step.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
On Apple TV, choose Settings > General > Reset, and then click Restore.
Your Apple TV will restore to its factory settings, and will also download and install the latest Apple TV software update. This process may take some time. Do not disconnect your Apple TV's power cable during the restore process.
If you cannot use this process, and you have a micro USB cable, try the steps in the next section.
If your Apple TV (2nd and 3rd generation) still does not respond
If have a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Disconnect the power and HDMI cables from Apple TV. Note: If you do not disconnect the power cable before connecting the micro USB cable, you will not see Apple TV in the iTunes Source list.
- Connect one end of a micro USB cable to the back of your Apple TV, and the other end to one of your computer's USB ports.
- Apple TV (3rd generation) only: Reconnect the power cable to your Apple TV.
- Open iTunes on your computer.
- Select your Apple TV in the Source list, and then click Restore.
Your Apple TV will restore to its factory settings, and will also download and install the latest Apple TV software update. This process may take some time.
Do not disconnect any cables from the Apple TV until the restore process is completed.
I hope this information helps ....
Have a great day!
- Judy
Date and time configuration