HT203176: Resolve startup issues and perform disk maintenance with Disk Utility and fsck

Learn about Resolve startup issues and perform disk maintenance with Disk Utility and fsck
lsnowden

Q: Make won't boot stuck on greyscreen

Make book stuck on greyscreen I've tried ever thing. Nothing seems to work!

MacBook, OS X Mountain Lion (10.8.2)

Posted on Jun 30, 2013 10:14 PM

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Q: Make won't boot stuck on greyscreen

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  • by Kappy,

    Kappy Kappy Jun 30, 2013 10:16 PM in response to lsnowden
    Level 10 (270,032 points)
    Desktops
    Jun 30, 2013 10:16 PM in response to lsnowden

    Reinstalling Lion/Mountain Lion Without Erasing the Drive

     

    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.

     

    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • by ds store,

    ds store ds store Jun 30, 2013 10:36 PM in response to lsnowden
    Level 7 (30,395 points)
    Jun 30, 2013 10:36 PM in response to lsnowden
  • by lsnowden,

    lsnowden lsnowden Jul 1, 2013 12:19 PM in response to Kappy
    Level 1 (0 points)
    Jul 1, 2013 12:19 PM in response to Kappy

    Can't reinstall mountain lion error message appears. It says can't reinstall at this time. I tried several times

  • by Kappy,

    Kappy Kappy Jul 1, 2013 12:21 PM in response to lsnowden
    Level 10 (270,032 points)
    Desktops
    Jul 1, 2013 12:21 PM in response to lsnowden

    That may appear if you have no network connection.

  • by lsnowden,

    lsnowden lsnowden Jul 1, 2013 6:18 PM in response to lsnowden
    Level 1 (0 points)
    Jul 1, 2013 6:18 PM in response to lsnowden

    I have a wifi connect but now the repair is stuck   It said it would take 99 hours 29 mins but nothing

  • by lsnowden,

    lsnowden lsnowden Jul 1, 2013 6:19 PM in response to lsnowden
    Level 1 (0 points)
    Jul 1, 2013 6:19 PM in response to lsnowden

    For the reinstall

  • by Kappy,

    Kappy Kappy Jul 1, 2013 6:21 PM in response to lsnowden
    Level 10 (270,032 points)
    Desktops
    Jul 1, 2013 6:21 PM in response to lsnowden

    Quit then try once more. If still no success then take it in for repair as you may have a bad hard drive or other hardware problem.

  • by lsnowden,

    lsnowden lsnowden Jul 1, 2013 6:52 PM in response to lsnowden
    Level 1 (0 points)
    Jul 1, 2013 6:52 PM in response to lsnowden

    Ok thank you very much!