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connection issues

I'm having problems connecting my iPhone with iTunes. My computer is not recognizing the USB device that I have, but I've never had this problem before and I used the same USB cord just a few days ago. HELP!?

iPhone 4S, USB cord is not connecting

Posted on Jun 30, 2013 11:12 PM

Reply
1 reply

Jul 3, 2013 7:22 AM in response to kimc897

Hello kimc897,



I understand that your iPhone 4S is not recognized by iTunes. The following troubleshooting assistant may help to resolve your issue:


Apple - Support - iPhone - iTunes Troubleshooting Assistant

http://www.apple.com/support/iphone/assistant/itunes/


For more advanced steps, see the following article:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538



Thanks,


Matt M.

connection issues

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