how to fix error 1601
my iphone 3gs was update with ios the late one but never ever done now this iphone itry to conect to itunes and was error 1601 so how I can fix it
Thank's
iPhone 3GS, iOS 6.1.3, was update but never done
User profile for user:
jeremy_v
User level:
Community Specialist
Hi ekafrommiami,
Thanks for visiting Apple Support Communities.
You may find the steps in this article useful for troubleshooting the error you're seeing:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
- Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
- Restore and wait for the error.
- When prompted, click OK.
- Close and reopen iTunes while the device remains connected.
- The device should now be recognized in Recovery Mode again.
- Try to restore again.
Best,
Jeremy