Q: Brand-New 27" iMac restarts randomly after turning on from sleep mode
I just bought a brand-new 27" iMac a couple of days ago and migrated all of my data and applications from my old imac to the new one (using Migration Assistant - connected through Firewire cable).
After I started to use it I realized that my iMac restarted every time I would come back to the computer and tried to "wake it up" from sleep mode. A message on my screen would appear that "the computer had to be restarted because of a problem". It would give me an error report and I copied it in here as well, here it is:
Interval Since Last Panic Report: 35147 sec
Panics Since Last Report: 3
Anonymous UUID: 074FB50A-9C27-7854-E4CA-FB329A32C2FD
Sun Jun 30 22:58:42 2013
panic(cpu 6 caller 0xffffff8025ab8655): Kernel trap at 0xffffff8025e47c1a, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000028468000, CR4: 0x00000000001606e0
RAX: 0xffffff803a5f87a0, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000010f138927ab
RSP: 0xffffff8135063e90, RBP: 0xffffff8135063ec0, RSI: 0xffffff803a6cee79, RDI: 0x0000000000000000
R8: 0x0000000000000003, R9: 0x0000000000000000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff803a6cee79, R13: 0xffffff803a769e00, R14: 0x0000000000000000, R15: 0x0000010f138927ab
RFL: 0x0000000000010246, RIP: 0xffffff8025e47c1a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8135063b30 : 0xffffff8025a1d626
0xffffff8135063ba0 : 0xffffff8025ab8655
0xffffff8135063d70 : 0xffffff8025ace17d
0xffffff8135063d90 : 0xffffff8025e47c1a
0xffffff8135063ec0 : 0xffffff7fa6a534b6
0xffffff8135063f00 : 0xffffff7fa6a53260
0xffffff8135063f60 : 0xffffff8025a3e25e
0xffffff8135063fb0 : 0xffffff8025ab3137
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBAttachedSCSI(1.0.3)[8A42F241-0B53-3536-AD19-0651F2128085]@0 xffffff7fa6a50000->0xffffff7fa6a57fff
dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffff ff7fa6924000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7fa6000000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7fa6092000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000025800000
Kernel text base: 0xffffff8025a00000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 1159263932262
last loaded kext at 10109683175: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7fa7a49000, size 36864)
last unloaded kext at 206150489415: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7fa6794000, size 8192)
loaded kexts:
com.LaCie.ScsiType00 1.2.11
com.oxsemi.driver.OxsemiDeviceType00 1.28.13
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUSBAttachedSCSI 1.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.CoreStorage 296.16.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 8 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: 2Big Quadra USB3, 0x059f (LaCie), 0x105f, 0x14b00000 / 2
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: External HDD, 0x0939 (Lumberg, Inc.), 0x0b13, 0x1a130000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: Intuos5 touch M, 0x056a (WACOM Co., Ltd.), 0x0027, 0x14200000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
I would appreciate anyone that can help me with this issue. It is just really weird since I literally just bought this iMac and it is doing it every time I try to wake it up from sleep mode. What do I need to do in order to get this issue fixed?
iMac, OS X Mountain Lion (10.8.4)
Posted on Jul 1, 2013 10:54 AM
