Previous 1 2 Next 17 Replies Latest reply: Jul 1, 2013 6:48 PM by ios decipher
marysway Level 1 (0 points)

The first time I attached my phone to itunes the deviced showed summery and I was able to go into each catagory and edit it all but after that it just syncs and does not give me the option anymore.  This is not the first phone either.  I'm with TMobile that had problems with the frist phone and they sent me another phone and forgot to have me sign the phone aggrement on the 2nd phone and then sent me yet another phone that I signed an aggreement with and it happened with that one as well.


I also use that area when I make my own tunes for my phone.  This was never a problem until I believe it was the software for the 11 version.  Im at my wits end.

Also when I do sync I can't get my videos that I take to sync over to the new phone.  I was trying to use cloud but it was not set up right so I have set it up correctly now but just synced with Itunes to get my pics back.  Any help is appreciated.


Thank you



iPhone 5, Windows 7
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