Videos not showing up in iPhone video app.

Question

Videos not showing up in iPhone video app.

I am running the lastest version of iOS and iTunes. I have home sharing activated on both my iPhone 5 and my MacBook Pro. My MacBook is on and iTunes is open. My macbook is set not to go to sleep while connected to AC power. I can access my home sharing music library. However, when I open the video app all I can access are the three videos I have loaded onto my iPhone's internal memory. While I am at home and connected to my network, I would like to be able to access all the videos in my iTunes library. I do not understand what I am doing wrong. I have included a screen shot of what I see when I open the Videos app. The three TV episodes are loaded onto my phone if I ever find myself mobile with time on my hands. Thank you to anyone who helps!

iPhone 5, iOS 6.1.4

Posted on Jul 1, 2013 5:26 PM

Reply

Answer 1

Jul 2, 2013 8:39 AM in response to Stevenie.Ellis

That's rather a peculiar screenshot, there is no detail in the blue area below the time.

Have you turned on homesharing in the video app settings.

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Answer 2

Jul 2, 2013 5:58 PM in response to Winston Churchill

Yes. I made sure to turn on Home Sharing first in the Video app, then I double checked the music app. Apple says that you only have to turn it on in one app and it will work for both. I agree that it is peculiar, but there is nothing in that blue bar.

I'm starting to think that this is not something simple that I've missed. 😕

I've double checked my apple ID on both my phone & computer. I signed out & back in on both devices. I'm not sure what else to do.

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Answer 3

Jul 3, 2013 3:39 AM in response to Stevenie.Ellis

Yes, that's correct, you only need sign into homesharing once.

I suspect your video app isn't functioning properly, whether that's the source of your sharing problem or not I couldn't say. Have you tried shutting down the app and restarting your device.

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Answer 4

Jul 3, 2013 4:03 AM in response to Winston Churchill

Well, I closed all my open apps from the multitasking pane and powered my phone compleatly off. When I turned it back on, I waited for the cell signal and woreless signal to connect and then opened the video app. Exactly the same as before. So I connected my phone to my computer, removed the TV episodes from the phone and voila:

So apparently I can only access home sharing when I have no videos loaded onto my internal memory?

I checked the files, they were playing fine. I wish I knew what was causing the problem.

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Answer 5

9and3

Level 1

0 points

Jul 25, 2013 11:16 PM in response to Stevenie.Ellis

I've been having the same problem, and after reading the above, I deleted the one single video I had on my iPhone4... and the "Shared" button came back. Then I reloaded a video and the "Shared" button disappeared again. The really strange things is that my wife's identical phone has videos on it and her "Shared" is available.

Sounds like a bug... I'd really like to have both my videos and home sharing.

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Answer 6

9and3

Level 1

0 points

Jul 25, 2013 11:45 PM in response to 9and3

I did some more experimenting...

I have one 'TV Show' type video on my iPhone = "Shared" missing;
I deleted the 'TV Show' = "Shared" reappeared;
I added the same 'TV Show' back = "Shared" missing;
I deleted the 'TV Show' = "Shared" reappeared;
I added a 'Movie' type video = "Shared" remained;
I added the same 'TV Show' back ="Shared" remained;
I deleted the 'Movie' = "Shared" remained.

So the videos on my phone in step 1 and 7 are the same but after randomly deleting and adding videos, I was able to toggle the "Shared" button back on. I did all this on iTunes while leaving the Video app on; after every step, the "Video" app would update with the "Shared" changes. Certainly not a fix for the problem but I hope this workaround helps others too.

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Answer 7

tntdiehl

Level 1

0 points

Jul 26, 2013 2:50 AM in response to Stevenie.Ellis

make sure you're connected to your local network via the lower 2.4 MHz level. mine wouldn't show up if I was connected via the 5 MHz signal. hope it helps.

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Answer 8

rsbetc

Level 1

28 points

Aug 7, 2013 7:34 PM in response to tntdiehl

On my iPhone, I can access the music playlists and songs on my MacBook through home sharing, but in the video app I don't see a shared option. I'm logged into both music and video app with my iTunes account.

I can access videos fine on my iPad though.