2 Replies Latest reply: Jul 2, 2013 4:52 AM by lllaass
Executioner Five Level 1 Level 1

Have an iPod touch 5G.  Hadn't tried to use Siri in quite a while.  Wanted to use Siri yesterday.  Wifi on and connected, Location Services all on, etc.  Try to start Siri...i see a Voice Control screen for a split second, and then back to original screen.

 

I go back into settings...and I notice that Siri is set to OFF, even though I know it was on.  I turn it on...back out of Settings.  Go back into Settings...it's off.

 

Can someone please help?


iPod touch (5th generation), iOS 6.1.2
  • AnaMusic Level 9 Level 9

    Try This...

     

    Close All Open Apps...  Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

     

    http://support.apple.com/kb/ht1430

     

     

     

    Settings > General > Siri > Siri On.

     

    To use Siri: Hold the home button for 3-5 seconds and speak to it.

     

    About Siri...

     

    http://support.apple.com/kb/HT4992

  • lllaass Level 10 Level 10

    If the reset does not work:

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar