HT1711: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)
Learn about iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)
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Helpful answers
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Jul 4, 2013 7:37 AM in response to tredonby matt00,Hello tredon,
Thanks for the question, and welcome to Apple Support Communities.
The following article addresses the exact error message you mentioned (-50):
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
"There was an error downloading your purchased music. An unknown error occurred (-50)."
This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:
- Firewalls
- Web Accelerators
- Ad Filters
- Virus Protection Software
Thanks,
Matt M.