HT1711: iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)

Learn about iTunes Store: iTunes Plus Frequently Asked Questions (FAQ)
tredon

Q: err=-50

getting err=-50 when downloading music - what is this

Posted on Jul 2, 2013 1:13 AM

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Q: err=-50

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  • by matt00,

    matt00 Jul 4, 2013 7:37 AM in response to tredon
    Level 5 (4,015 points)
    Jul 4, 2013 7:37 AM in response to tredon

    Hello tredon,

     

     

    Thanks for the question, and welcome to Apple Support Communities.

     

    The following article addresses the exact error message you mentioned (-50):

     

    iTunes Store: "Error (-50)" when downloading purchased content

    http://support.apple.com/kb/TS1583

     

    "There was an error downloading your purchased music. An unknown error occurred (-50)."

     

    This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:

     

    - Firewalls

    - Web Accelerators

    - Ad Filters

    - Virus Protection Software

     

     

    Thanks,

     

    Matt M.