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Printer Driver Doesn't Work

Went from MacBook Pro to Mac mini at work. Using a Canon iR-ADV C2225 UFR II printer as my default printer. MacBook Pro ran with no problems. Since moving to Mac mini, can't print anymore. Keep getting error message, Stopped - 'Filter Failed'. Same driver as MacBook Pro? Any suggestions?

Mac mini, OS X Mountain Lion (10.8.4)

Posted on Jul 2, 2013 7:16 AM

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1 reply

Jul 2, 2013 9:29 AM in response to Canuckduck

First, delete the print queue in the Print & Scan preference pane, if you haven't already done so.


Back up all data.

Triple-click the line below to select it:

/Library/Caches/Canon/CUPSCAPT/CCPD/ccpd.conf

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu. A Finder window should open with a file selected. Move the selected file to the Trash. You may be prompted for your login password.

Recreate the print queue.

Credit for this solution to ASC user PAHU.

Printer Driver Doesn't Work

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