Does the iPhone 5 support Sprint's 4G Wimaxx?

this is the answer i got from an Apple Support representative before he disappeared without saying anything:

Now Chatting with Kaeleb

• Hi, welcome to the US Apple Online Store. How are you?

• does the iphone 5 work on sprints 4g wimaxx and 4g lte?

• Yes it sure does, the iPhone is designed to run Sprints network wherever you have it available.

• i was told by a sprint representative that the iphone 5 is only capable of supporting their 3G or 4G LTE and doesn't supoort their 4G wimaxx

• Then that information is correct

• Our iPhone is designed to run whatever network the carrier allows for, if they have features not offered specifically they would be the ones with that information. The network information comes from the carrier.

• yes but is the phone capable of it? it either has the antenna to connect to it or not

• All iPhones have antennas to connect to a cellular network, the type of network it connects to is determined by the service provider, in your case Sprint.

• I haven't heard from you for a few moments. Would you like to continue chatting?

• your not giving me useful answers

• I am giving you accurate information

• Wether its useful or not, the information your looking for comes from Sprint.

• there are specific antennas and frequencies that must be used depending on what you're trying to connect to

• And since you have already discussed this with them, I have no idea why you are here asking us about something Sprint has already clarified for you.

• your the company that designs and manufactures thephone

• Your not getting it. As you said, we make the phone.

• With an Antenna

• The type of network* is determined by the service provider.

• because prior to ever speaking with sprint one of your apple representatives gave me information contradicting that

• 4G, 4GLTE etc, all made up by the carriers to determine their networks.

• what im asking is: is the iphone 5 made to be compatible with 4g wimaxx

• whether or not sprint allows it to be

• I get what your asking but your not quite understanding the answer. The iPhone is made compatible to connect to cellular network. Apple does not have information regarding which network types it will connect to, its designed to work on a GSM or CDMA network, the network strength which is 4G etc, is determined by the carrier. Here at Apple we have nothing to do with that.

• We don't make iPhones designed specifically for 4G, 4G LTE, 4g wimaxx or any other network. Its made to run on a GSM or CDMA type network.

• you manufacture 3 different iPhone that have specific antennas radio frquencies based on which carrier its going to be activated on

• From the your carrier determines the compatibility.

• Thats not true

• We manufacture 2 types as I told you

• GSM and CDMA

• Sprint and Verizon are both CDMA

• a verizon iphone cant be used on sprints network and vice versa because the use different frequencies

• both cdma but different

• like the differnence between wimaxx and lte

• Not true, its because the phones are locked to the carriers services. It has nothing to do with Antennas, I am not sure where you are getting your information but if you can show me on our website where it says anything about 3 different Antennas then I would understand where you are coming from.

• Let me get you the number to our technical support team so that we can find a resolution to this issue. 800-APL-CARE(800-275-2273)

• one moment and i will

• I am a sales chat and here to assist customers with the online store, I am not going to be able to leave this chat open for you to contact technical support.

• i already spoke to them

• Ok great, do you have any online sales questions I can answer for you?

• they weren't able to give me an answer and aid to look online

• I find that hard to believe, this team knows for a fact and are the experts they would never direct anyone to go online for that information. You may have spoke with customer service. You need to call technical support from the number I just have you.

• well they did

• GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 2, 4, 5, 17) CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5, 13, 25) GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 1, 3, 5)

• This is a final warning to stop this type of response. If this conversation is not kept on a professional level, this chat will end.

• thats from your site

• you asked me to show you thats what i did

• You can call technical support but I need to assist customers with their purchases today.

• i have been nothing but professional

• i am a customer

• i own a macbook air and mac mini

• as well as 4th gen ipod touch and an old iphone 3gs

• Great, this is a sales chat.

• and this is how youre going to treat me?

• I have helped you to the best of my ability, your in the wrong department

• All I am doing is getting you to the correct team, because obviously you have not been given the information your looking for.

• well you helped me as much as your so called technical support that youre trying to refer me to. even though i already stated they werent able to help me

• I guarantee you didn't speak with the technical support team. There is no way they would send a customer online to seek that information, they are well aware that the online store chat is for online sales assistance. I am not going to continue to argue with you. This chat is not going anywhere with this back and forth. If you want assistance you will call our technical support team.

• 800-APL-CARE (800-275-2273)

• thats who i spoke to at 10:03

• put me on hold several times and said he was unsure and for me to look online

• in your chat community

• Then I would suggest calling back because for whatever reason the agent you spoke with the last time must not have been an Apple trained technicians, as they get this question plenty and know the answer.

Thank you for choosing the Apple Store. If you have any additional questions, please chat us again.

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