Mac Mail is toes up

Question

Level 2

160 points

Mac Mail is toes up

I was in China with my Powerbook and it became apparant that no new mail was being recieved. I have a gmail account for which I had forgotten to bring the password, so I couldn't log in to gmail to see if the problem was global or just on the Powerbook. Home again on my iMac I see it was not global.

Looked around on the internet - guy said delete your plist. I did it, but now I no messages in my Inbox or Sent folders (I do have everything in folders I have created to stass different types of email in). Also it seems I can no longer send any email from the powerbook. The send button is grayed out and won't respond.

Suggestions?

MacBook Pro, Mac OS X (10.6.4)

Posted on Jul 2, 2013 1:34 PM

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Answer 1

Csound1

Level 9

59,973 points

Jul 2, 2013 1:40 PM in response to Robert Elston

What Mac do you have (it's not a Powerbook) and what version of OSX are you using?

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Answer 2

Robert Elston Author

Level 2

160 points

Jul 2, 2013 1:46 PM in response to Csound1

I am writing this on my 22" iMac, which, I admit, is not a Powerbook.

My problem with Mail is on my Powerbook Pro running OS 10.6.8.

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Answer 3

Csound1

Level 9

59,973 points

Jul 2, 2013 1:47 PM in response to Robert Elston

Robert Elston wrote:

I am writing this on my 22" iMac, which, I admit, is not a Powerbook.

My problem with Mail is on my Powerbook running OS 10.6.8.

OK, Powerbooks can not run 10.6.8, so which do you have, a Powerbook with something less than 10.6.8, or 10.6.8 on something newer than a Powerbook?

(Powerbook production ended in 2006, if that helps you discover what you have) if you bought it after 2006 you have a Macbook, or a Macbook Pro.

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Answer 4

Jul 2, 2013 1:49 PM in response to Robert Elston

You have a MacBook Pro. PowerBooks were discontinued in 2006.

Anyway, have a look at this article, it is very helpful for troubleshooting e-mail issues.

http://support.apple.com/kb/ts3276

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Answer 5

Robert Elston Author

Level 2

160 points

Jul 2, 2013 2:11 PM in response to Brandon2184

The article helped in that I see that the account info was all screwed up. There's account for mobileme and no account for rgellston (me). I deleted mobileme and added mu gmail account and all is well.

Thsnks!

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