When I recently transferred all the data in my 4s to my new iPhone 5, I lost the last 6 months of text messages and and calling history. Can this be fixed?

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Level 1

4 points

When I recently transferred all the data in my 4s to my new iPhone 5, I lost the last 6 months of text messages and and calling history. Can this be fixed?

I use iCloud to back up my iPhone and it backs up everything. That's why I'm completely baffled why I have lost the last 6 months of textmessaging and phone records. Is there anything I can do to recover this info? I restored my new phone from iCloud and I still have my old phone.

iPhone 5, iOS 6.1.4

Posted on Jul 2, 2013 5:30 PM

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Answer 1

Jul 2, 2013 5:32 PM in response to slankford13

double check that messages is turned on in settings>icloud n both phones, if they're off, jsut wait bc it will transfer over automatically within 24 hours.

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Answer 2

Jul 2, 2013 5:32 PM in response to slankford13

There's no good explanation, other than the fact that it restored an old backup.

If you have not yet backed up the 5 to your computer connect the iPhone 4 to the computer and back it up. Then connect the iPhone 5 and restore that backup. See this also: http://support.apple.com/kb/HT2109

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