I have refurbished iphone 5 linked cann't activated

I have refurbished iphone 5 from ebay and its linked to apple id.the seller dosen't have the id account. how can I activate it???

I did dfu mode and install the newest update but still asked me foe the previoes owner apple id??

any suggestion

iPhone 5, iOS 6.1.4

Posted on Jul 2, 2013 4:55 PM

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Jul 2, 2013 7:10 PM in response to Lawrence Finch

I cannot go to the setting!!!!!.I cannot pass the activation screen. This phone reset without sign out from icloud. Or basically stolen.

The message was "this phone linked to apple id ........ Sign in to use this iphone" i tried to used mine doesn't work.

I cannot retune this phone. And i paid $500 for it.

Any suggestion guys.

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Jul 3, 2013 9:49 AM in response to bader412

Pull up itunes on a computer and plug the iPad cord into the USB but the the device, hold the "Sleep/Wake" button and the "Home" button at the same time and count to 8. then let go the Sleep/Wake button BUT KEEP YOUR FINGER ON THE HOME BUTTON. while holding the home button connect the device to the cable thats plugged into the computer and keep holding the home button


AT NO TIME SHOULD YOU LET GO OF THAT HOME BUTTON until you see the message pop up in itunes saying "iTunes has discovered your iPad in recovery mode" then just go through the screens to restore the device.


if that message doesn't pop up after about 20 seconds, then call apple care, let them know you tried to perform the DFU mode restore (Deivce Firmware Update) and it was a no go. and ask them if you're in warranty to replace it for free.

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Jul 3, 2013 11:59 AM in response to musicmanfist

If this was an actual developers phone (or beta tester) and they set up location services and find my iPhone then putting it into DFU mode and Restoring as new will NOT work as it will continue to request the Apple ID. Apple will not do anything with such a phone, including replace it, unless the OP can show they know the Apple ID/password of the iPhone and can open it.

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Jul 3, 2013 4:07 PM in response to deggie

because of that I like apple they respect the customers. I called apple care and they understand the problem and direct me to the apple store and he give me a replacement code. I went to them and they replace it to me.

thank u guys

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I have refurbished iphone 5 linked cann't activated

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