HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store
jkeller4000
Level 1 (5 points)

Q: download large videos in pieces?

so when ever i try downloading, hunger games, it is about 2 gigs.  and i let my computer stay on over night. my isp kills my connection because i am using it too heavily . but that not the problem. the problem comes then i get some error and itunes asks me to log in to download the file. and it cannot resume where it left off so i have to restart from the begning. i have so far downoloaded about 5 gigs worth of data and because of the errors had to just start all over again.

 

itunes i paid for this movie!! i have paid you itunes to give me this movie. i demand you allow me to have it. or give me a refund!

 

i can use bit turrent. download the movie in small 4kb blocks so that if there ever is an error the max it can make me re download at a time is 4kb.  but itunes you got to do it the dumb way and make the movie one contionous file. 2 gigs long any error anywhere and have to start all over!!  

 

i am going to try again!  but itunes you need to fix this or i never comming back and going to think you guys are piles of steaming you know what.  not evryone has the fastest computer or a t-3 connection.

 

itunes you must fix the way thigns are downloaded!   or provide me with an alturnative!

itunes, Windows Vista

Posted on Jul 3, 2013 4:14 AM

Close
jkeller4000

Q: download large videos in pieces?

  • All replies
  • Helpful answers

  • by Michael Allbritton,

    Michael Allbritton Michael Allbritton Jul 3, 2013 7:08 AM in response to jkeller4000
    Level 6 (16,832 points)
    Photos for Mac
    Jul 3, 2013 7:08 AM in response to jkeller4000

    jkeller4000 wrote:

     

    my isp kills my connection because i am using it too heavily .

    Your problem is not with the iTunes Store; your problem is with your ISP.

  • by jkeller4000,

    jkeller4000 jkeller4000 Jul 3, 2013 9:01 AM in response to Michael Allbritton
    Level 1 (5 points)
    Jul 3, 2013 9:01 AM in response to Michael Allbritton

    ha, well so your saying itunes only supports, connections greater than 5mbps?  boy they really should have told me sooner,  i did not see it anywhere

     

    hm, they seem to say hd movies will work properly with a 1Mbps connection, however it is not working for me. so they need to fix it, but i guess your right.

     

    because my isp has limits that itunes does not support, and because itunes will not work i will move on to turrents,   i tried to buy the music and movies. and give itunes my business but nope itunes not going to work. and so i guess like my friend said. big companies care about profits. a small guy like me will not give itunes much financial benefit. so no one really going to care if i stop using itunes.

     

    i learned my lesson, shareware and freeware and opensource only, those software packages work much better than people who write programs for money.

  • by varjak paw,

    varjak paw varjak paw Jul 3, 2013 10:39 AM in response to jkeller4000
    Level 10 (169,890 points)
    Jul 3, 2013 10:39 AM in response to jkeller4000

    your saying itunes only supports, connections greater than 5mbps?

     

    No, but that's no your issue. Your issue is that your ISP has placed a cap on the amount of data you can download. That's not Apple's problem.

     

    they seem to say hd movies will work properly with a 1Mbps connection, however it is not working for me.

     

    They will. But again, that's not the problem. Your problem is the cap your ISP has placed on your account. You're going to experience this with any large file from any source.

     

    This is an issue you need to take up with your ISP, or change to a different provider. This is not an issue with the iTunes Store.

     

    Regards.