HT201729: Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch
Learn about Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch
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Q: hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchang ... hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5 more
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Helpful answers
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Jul 3, 2013 3:52 AM in response to rajunarayanan123by jamal8820,Have you tried deleting the account from your device then trying to re-add it?
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Jul 3, 2013 3:53 AM in response to jamal8820by Xkandrux,check your server settings under the advanced part of the account in mail contacts and calendars
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Jul 3, 2013 5:45 AM in response to rajunarayanan123by chattphotos,Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu