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Can't set up email on Iphone and Mac at same time with Outlook 2010

I installed outlook 2010 on a Mac and set up the email account. When I added the email account to my iphone my outlook stopped working. Gave me the error "Trying to get mailbox lock from process". I deleted my iphone account and my outlook email worked

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jul 3, 2013 6:26 AM

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1 reply

Jul 5, 2013 11:07 AM in response to afrost24

Hello afrost24,



Thanks for the question. It sounds like your account may have been setup using POP, see the following article:


iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/TS2621


For more information on using a POP account:


Using a POP account with multiple devices

http://support.apple.com/kb/HT3228



Thanks,


Matt M.

Can't set up email on Iphone and Mac at same time with Outlook 2010

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