Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

when i connect my iphone to itunes it say its corrupted? what can i do i want to update my contacts and save them

itunes could not back up the iphone becasue the backup was corrupt or not compatiable with the iphone...

what do i do please

Posted on Jul 3, 2013 4:58 PM

Reply
Question marked as Best reply

Posted on Jul 3, 2013 5:02 PM

I would suggest you delete the backup that is corrupt and then create a new backup. If you click on EDIT in itunes on your computer then click PREFERENCES and then over in the pop up window you see click on DEVICES tab and a list of any backups you have on your computer appear there. Delete the backup that is corrupt. Then connect your phone to the computer, select your phone from the left column and then select the summary tab and click on Backup Now

5 replies
Question marked as Best reply

Jul 3, 2013 5:02 PM in response to ifty121

I would suggest you delete the backup that is corrupt and then create a new backup. If you click on EDIT in itunes on your computer then click PREFERENCES and then over in the pop up window you see click on DEVICES tab and a list of any backups you have on your computer appear there. Delete the backup that is corrupt. Then connect your phone to the computer, select your phone from the left column and then select the summary tab and click on Backup Now

Jul 3, 2013 5:19 PM in response to ifty121

I have a free app called MCBackup that creates a file that you can email yourself and it consists of a complete list of the contacts. Good way to back them up and keep a copy from time to time. There is anothe app called TTvCard that does the same thing. You might be able to open the email on the Samsung and have the contacts appear on the Samsung phone


This might help with the google thing you mentioned http://support.google.com/a/users/bin/answer.py?hl=en&answer=138740


If you google transfer iphone contacts to Samsung (then model number) you might find something useful

when i connect my iphone to itunes it say its corrupted? what can i do i want to update my contacts and save them

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.