5 Replies Latest reply: Jul 3, 2013 5:58 PM by ifty121
ifty121 Level 1 Level 1

itunes could not back up the iphone becasue the backup was corrupt or not compatiable with the iphone...

what do i do please

Solved by Ocean20 on Jul 3, 2013 5:02 PM Solved

I would suggest you delete the backup that is corrupt and then create a new backup.  If you click on EDIT in itunes on your computer then click PREFERENCES and then over in the pop up window you see click on DEVICES tab and a list of any backups you have on your computer appear there.  Delete the backup that is corrupt.  Then connect your phone to the computer, select your phone from the  left column and then select the summary tab and click on Backup Now

Reply by Ocean20 on Jul 3, 2013 5:19 PM Helpful

I have a free app called MCBackup that creates a file that you can email yourself and it consists of a complete list of the contacts.  Good way to back them up and keep a copy from time to time. There is anothe app called TTvCard that does the same thing.  You might be able to open the email on the Samsung and have the contacts appear on the Samsung phone

 

This might help with the google thing you mentioned http://support.google.com/a/users/bin/answer.py?hl=en&answer=138740

 

If you google transfer iphone contacts to Samsung (then model number) you might find something useful

All replies

  • Ocean20 Level 6 Level 6

    I would suggest you delete the backup that is corrupt and then create a new backup.  If you click on EDIT in itunes on your computer then click PREFERENCES and then over in the pop up window you see click on DEVICES tab and a list of any backups you have on your computer appear there.  Delete the backup that is corrupt.  Then connect your phone to the computer, select your phone from the  left column and then select the summary tab and click on Backup Now

  • ifty121 Level 1 Level 1

    Thank u,

     

    very much helpfull. now that i see you know way more than i ever will about the iphone. please could u tell me how i can sync my contacts from the iphone to google or msn, or how i can trasnfer all my contacts to a samsung phone please

  • Ocean20 Level 6 Level 6

    I have a free app called MCBackup that creates a file that you can email yourself and it consists of a complete list of the contacts.  Good way to back them up and keep a copy from time to time. There is anothe app called TTvCard that does the same thing.  You might be able to open the email on the Samsung and have the contacts appear on the Samsung phone

     

    This might help with the google thing you mentioned http://support.google.com/a/users/bin/answer.py?hl=en&answer=138740

     

    If you google transfer iphone contacts to Samsung (then model number) you might find something useful

  • ifty121 Level 1 Level 1

    Thanks alot dude I so appreciate it... Please Dnt mind but I'll be bugging u for a bit,,, meaning asking for your help on a regular basis,,, u know u stuff better than the staff at the apple store...

    Thanks again bro

  • ifty121 Level 1 Level 1

    Dude ur are absolutely a star bro

    The first app u recommend it worked and all my contacts are now on the Samsung fro

    m a touch of a few buttons

    I honestly wouldn't have done with out ur help...

    Dude thanks alot....