Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Buffering Help

Out of nowhere, the TV show I purchased through Apple TV is constantly buffering? I've just done an update, but otherwise have watched several episodes without this issue. Any tips?

Posted on Jul 3, 2013 7:19 PM

Reply
4 replies

Jul 10, 2013 10:02 AM in response to alexandra291

Check if the disk is full. Use a ssh client and log on to your ATV. User is "root" and password is "alpine". The ip you can find in the network section of settings on ATV.


After logon, run the command: "df -h /private/var" (do not include the ")


It should reply something like this:


Filesystem Size Used Avail Use% Mounted on

/dev/disk0s1s2 6.8G 1.8G 5.0G 27% /private/var



Only 27% is used, and there are 5Gigabytes available.


What I've seen is that the directory for movies doesn't clear whan movie is seen.


If there is less than 2Gb available, erase this cache manualy with command:


"rm -rf /private/var/mobile/Library/Caches/AppleTV/Video/LocalAndRental/*"


Then ATV will buffer OK again.



Apple TV Buffering Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.