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latest airport extreme would not update software from 7.7 factory installed to 7.7.1. keep getting an error of "An error occurred while downloading the firmware"

latest apple extreme would not update software from 7.7 factory installed to 7.7.1. keep getting an error of "An error occurred while downloading the firmware"

MacBook Air, Mac OS X (10.7.4)

Posted on Jul 3, 2013 8:41 PM

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6 replies

Jul 4, 2013 5:36 AM in response to Mitch 751

ok here is the overview after reset several times.


i get this below screen when click on AE icon on airport with 1 in red circle.


User uploaded file


then i get this below screen once click on older version dialogue box of "Older Version" notice the current version is 7.7.1 with check mark instead 7.7


User uploaded file


then i get this below screen once i hit current version number and return back.


(Note: it is stated current version is now 7.7.1 above the download and install button which conflict with current version 7.7 stated next to gear icon)


User uploaded file


if try to download i receive this message below


User uploaded file


and if hit ok then airport utility closes automatically.


and after restarting utility i see 1 in red circle and if try to update as suggested get this screen


User uploaded file


note the version stated here is 7.7 if try to update then back to very first pic again.


HELP!!!!!!!!!!!!!!!!!!!!!!!!

latest airport extreme would not update software from 7.7 factory installed to 7.7.1. keep getting an error of "An error occurred while downloading the firmware"

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