HT203167: If you see an exclamation point next to your items in iTunes

Learn about If you see an exclamation point next to your items in iTunes

LeilaniOsei

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Q: Help

I purchased some music from iTunes for my iPod and backed it up though iCloud. Then when I bought my iPhone I restored the things from my iPod to my iPhone. I received most of my music but on some songs, it said that I did not purchase the songs and now I would have to repurchase them.

iPhone 5, iOS 6.1.4

Posted on Jul 3, 2013 8:58 PM

I have this question too

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by AnaMusic,

AnaMusic Jul 3, 2013 9:01 PM in response to LeilaniOsei
Level 9 (57,248 points)

Jul 3, 2013 9:01 PM in response to LeilaniOsei

Are you using the Same Apple ID that made the Original Purchases...

Download Past Purchases

http://support.apple.com/kb/HT2519
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by LeilaniOsei ,

LeilaniOsei Jul 4, 2013 2:36 PM in response to AnaMusic
Level 1 (0 points)

Jul 4, 2013 2:36 PM in response to AnaMusic

yes
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by AnaMusic,

AnaMusic Jul 4, 2013 11:57 PM in response to LeilaniOsei
Level 9 (57,248 points)

Jul 4, 2013 11:57 PM in response to LeilaniOsei

LeilaniOsei wrote:

I purchased some music from iTunes ,,, but on some songs, it said that I did not purchase the songs and now I would have to repurchase them.

Contact iTunes Customer Service and request assistance

Use this Link > Apple Support iTunes Store Contact
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HT203167: If you see an exclamation point next to your items in iTunes

Q: Help

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by AnaMusic,

by LeilaniOsei ,

by AnaMusic,

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