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iphone 4s keeps restarting

My iPhone 4S keeps restarting. At first, it wouldn't lock so I let the battery wear all the way down. It recharged, but then started prompting to power down as though I had was pressing and holding down the power button. I would hit "cancel" to return to whatever I was doing but the power down message would keep reappearing. I tried resetting it and now the white apple icon just keeps appearing and disappearing every few seconds. I'm running OS6.

Posted on Jul 3, 2013 10:56 PM

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Posted on Jul 3, 2013 11:03 PM

Try a hard reset:


- hold the home button and sleep/wake button down at the same time

- the phone will turn off but when the apple logo appears release both buttons


If the issue remains you would need to try and back up and restore your iPhone. Follow the articles below to do this:


Back up

http://support.apple.com/kb/ht1766


Restore to Factory Settings

http://support.apple.com/kb/ht1414


Hope this helps🙂

2 replies
Question marked as Best reply

Jul 3, 2013 11:03 PM in response to bugg427

Try a hard reset:


- hold the home button and sleep/wake button down at the same time

- the phone will turn off but when the apple logo appears release both buttons


If the issue remains you would need to try and back up and restore your iPhone. Follow the articles below to do this:


Back up

http://support.apple.com/kb/ht1766


Restore to Factory Settings

http://support.apple.com/kb/ht1414


Hope this helps🙂

Jul 3, 2013 11:17 PM in response to ios decipher

Thanks. Oddly, while it was performing a backup to iCloud in preparation to restore, it stopped trying to restart itself and has been back to normal for about 10 minutes now. Not sure if the problem will recur, but, for now, it seems to be okay. Maybe the resetting process was just slow to take effect? Dunno, but glad it seems to be fixed! 😀

iphone 4s keeps restarting

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