Aperture keeps asking me for serial all the time

Have you bought Aperture from the AppStore, or do you have an older Aperture version with a serial number?

• If you bought an Aperture version form the AppStore, it should not need a serial number. Reinstall it by deleting it from the Applications folder and downloading it again from the App Store.
• If you bought Aperture before the release of the AppStore and have a serial number, this behaviour may result from Aperture being unable to write the "ProAppsSystemID" file to the System Library or you are entering the registration number incorrectly. Is Aperture not accepting the serial number at all or forgetting it at restart? If Aperture does not accept the serial numberat all, see this support article: Troubleshooting Professional Application Serial Numbers

Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise the serial number cannot be stored.

Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?

When did this start? Have you migrated your system from another mac? Then you still may have an older ProAppSystemID file or Aperture cannot write to the System Library.

To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppsSystemID" in your System Library.

• Quit Aperture.
• Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
• Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
• Reenter your serial number, hopefully for the last time.

Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp

Use the Finder's "Go" menu

Go > Got to folder and enter /tmp into the textfield. If you see ProAppsSystemID there, move it to its proper location in /Library/Application Support/ProApps.

Aperture must be running, and you will have to wait a few minutes to be seeing the file appearing the /tmp directory.

Regards

Léonie

Confirm that you are logged in as an Admin user when you are entering the serial number?

Do you still have the old mac with the working serial number on it?

and you are really looking in the folder

/Library/Application Support/ProApps/ProAppsSystemID

in the System library and not in your User Library in your home folder?

~/Application Support/ProApps/ProAppsSystemID

And have you looked for the file in the tempory folder /tmp ?

This folder is hidden by default. You can open it best from the Finder's "Go" menu, as described in my first post, and Aperture must be running for a long time, before it will write there.

You are welcome 🙂