Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is unknown error 1104 regarding IPad sync.?

Can anyone help me in discovering why I can't sync my Ipad due to an error code 1104?

MacBook Pro, Mac OS X (10.7.1)

Posted on Jul 4, 2013 8:32 AM

Reply
Question marked as Best reply

Posted on Jul 6, 2013 11:31 AM

Howdy rick707,


I suggest this article iTunes: Specific update-and-restore error messages and advanced troubleshooting found here http://support.apple.com/kb/ts3694#error1014


Possible hardware issues

Error 1002, 1011, 1012, 1014 : These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.


Take care,

Sterling

3 replies
Question marked as Best reply

Jul 6, 2013 11:31 AM in response to rick707

Howdy rick707,


I suggest this article iTunes: Specific update-and-restore error messages and advanced troubleshooting found here http://support.apple.com/kb/ts3694#error1014


Possible hardware issues

Error 1002, 1011, 1012, 1014 : These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.


Take care,

Sterling

What is unknown error 1104 regarding IPad sync.?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.