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If I buy a new MacBook Air will the Apple Store help me transfer everything from my old MacBook Pro?

Will Apple help to copy over all the settings, apps, programs, files, etc. from an old MacBook Pro 15" on OS X 10.6.8 to a new MacBook Air 15"? Will it work easily and painlessly? Will they help me set it back to factory once everything is copied so that it can be sold or given to someone else? Will they charge for this?


I want to get the new MacBook Air 13".


The current 15" 2.53 GHz MacBook Pro Mid 2009 has the following specs and OS:

Mac OS X version 10.6.8

Model Identifier: MacBookPro5,4

Processor Name: Intel Core 2 Duo

Processor Speed: 2.53 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 3 MB

Memory: 4 GB

Bus Speed: 1.07 GHz

Boot ROM Version: MBP53.00AC.B03

SMC Version (system): 1.49f2

Serial Number (system):

Hardware UUID:

Sudden Motion Sensor: Enabled


According to Apple's serial number identifier it's this: https://support.apple.com/kb/SP544


Thanks.

MacBook Pro, Mac OS X (10.6.8), Mid 2009 2.53 GHz

Posted on Jul 5, 2013 7:15 AM

Reply
12 replies

Jul 5, 2013 7:19 AM in response to brsm1990

Apple will help you transferring your files from your old MacBook if you take it when you purchase your new MacBook. It's free. Also, you can do it yourself. It's not difficult.


Setup Assistant transfers your files without any problem and it causes less problems than doing it after setting up the MacBook Air. You have to be careful with apps that aren't supported, like PowerPC applications.


You will have to prepare the MacBook Air if you want to sell yours. Anyway, it's not difficult > http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

Jul 5, 2013 8:34 AM in response to mende1

You sure about this? https://www.apple.com/why-mac/better-support/


"Purchase a One to One membership at the same time you get your new Mac from an Apple Retail Store, and you won’t have to spend hours transferring all your stuff. Just bring in your old PC, and we’ll do it for you. A Specialist will move all your files — email, contacts, music, photos, documents, calendar, desktop items — and make sure everything is exactly where it should be. One to One costs just $99, and it includes a year’s worth of one-hour, face-to-face training sessions. It’s like getting a head start before you start."


This is really disappointing. Buy a $3,000 computer from them and then buy another one for $1,000+ and all they want to do is screw you over, nickle and dime you and price gouge you on setting it up. 😮

Jul 8, 2013 1:09 PM in response to brsm1990

When you transfer from my previous mac, it's not hard to do, but there will be some problems you need to resolve. For me there were two -- 1) My Parallels Desktop turned out not to work on Mountain Lion. I had version 6 and I needed 8. The right thing to do would have been to upgrade before migrating (that's a good idea anyway to upgrade all the software you can prior to the migration). As it was I had the app on my new computer but it didn't work. I was able to download the new one and upgrade in place. and 2) my AT&T cellular USB modem didn't work with the new machine (primarily because the hardware was dying). I went to AT&T and spent 1 hour in the store getting the new one to work.


I also had to authorize my iPhone/iTunes connection with the new computer first time I synced. The point is, expect to have to resolve a few things after migration, and before migrating, go through all your apps and try to upgrade to the latest version if you can. It can make life easier.

If I buy a new MacBook Air will the Apple Store help me transfer everything from my old MacBook Pro?

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