Loose component in my 13" rMBP

Question

Level 1

11 points

Loose component in my 13" rMBP

ever since opening my 13" rMBP i've noticed that something seems loose inside. i've taken it into the apple store and they basically said don't shake your Mac - which I don't. but, being a poratable maching i regularly carry it around most times outside of a bag - that's when i notice it. it's not loose in that it's falling all around the inside, but it seems to bump around a bit in there. just worried that this component or whatever it's attached to will eventually fail. location is below the bottom of the keyboard on the right.

anyone else had simliar issues? fixes or is this normal?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), Office 2011 for Mac - Outlook

Posted on Jul 5, 2013 9:48 AM

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Answer 1

Jul 5, 2013 10:16 AM in response to qbcade23

The Hard drives in many portable computers make a clanking sound when moved.

If the experts at the Apple store, who are providing your support and warranty service say its fine, then it IS.

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Answer 2

Courcoul

Level 6

18,558 points

Jul 5, 2013 10:26 AM in response to Grant Bennet-Alder

A Retina has no loose parts inside (it does NOT have a hard drive, Grant). And the only moving part is the fan, which spins on its axis and is very quiet. So if you "opened it", as in taking the bottom pan off, a screw or something may have ended up inside.

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Answer 3

Jul 5, 2013 10:30 AM in response to Courcoul

A Retina ... does NOT have a hard drive, Grant

Corcoul, you are right of course. My mistake. I stand corrected.

In that case there is no obvious source of clanking from a properly working MacBook Pro Retina.

If it were mine, I would take it back to the service provider and ask them again why it rattles or clanks.

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Answer 4

Jul 7, 2015 8:04 PM in response to qbcade23

Check out the thread here...

Macbook Pro Retina when tilted or flipped makes a clicking/popping noise

I just got my Macbook back from the Apple Store after leaving it for repair and left a pretty long comment about the situation. Pretty sure you're experiencing the same thing I was.

I had also posted this thread originally...

Macbook Pro Retina Clunking Sound...Loose Part, or Normal?

Let us know what comes of it.

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