3 Replies Latest reply: Jul 5, 2013 5:22 PM by VikingOSX
thomcor Level 1 (0 points)

The install has started several times and then hung after 10-20 minutes. Any suggestions. On a Macbok Air late 2010. Thanks!

MacBook Air, Mac OS X (10.6.8)
  • Baby Boomer (USofA) Level 9 (57,290 points)

    Need clarification first.  Which OS are you updating from?  Your system profiles confirms you are using

    Mac OS X (10.6.8)

    If your profile is correct, you need to purchase ML which will be an upgrade.  If your profile is incorrect, please correct.










  • Eric Root Level 9 (50,115 points)

    Try using the combo updater.


    10.8.4 Combo Update

  • VikingOSX Level 6 (15,676 points)

    How much space left on the hard drive? How much memory in the MacBook Air? Have you repaired permissions and verified/(repaired) the boot drive in Disk Utility?


    Have you selected and moved the contents of your local cache (~/Library/Caches) to Trash? I usually do this before the following, and empty the Trash between the Safe Boot and reboot.


    You might do a Safe Boot and a reboot before further attempts to upgrade the machine. There are benefits to a Safe Boot.