HT203516: Get help creating an iCloud backup

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Connie M Kuitert
Level 1 (0 points)

Q: I have a pre paid Wi Fi with telstra for 12 months and yet I get the message of this I pad has not been backed up I have no idea how to back it up can you help. I have the same problem with my I phone withTelstra please tell me how to back them up thanks

Hi I have an I pad 64 gig and internal wifi bought about 2 months ago. it keeps coming up with a message "this i pad has not been backed up" I have no idea how to do it can you help.

I also have an I phone 4s with the same message both are with telstra the I pad has a 12 month pre paid wifi contract and the phone is on a monthly contract.

iPhone 4S

Posted on Jul 5, 2013 4:51 PM

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Connie M Kuitert

Q: I have a pre paid Wi Fi with telstra for 12 months and yet I get the message of this I pad has not been backed up I have no idea h ... more

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  • by fromsouth,

    fromsouth fromsouth Jul 6, 2013 7:17 AM in response to Connie M Kuitert
    Level 5 (4,833 points)
    iCloud
    Jul 6, 2013 7:17 AM in response to Connie M Kuitert

    Sounds like you actually paying for cellular service and you really need to be on wifi to backup your ipad/iphone.

    Normally you have to be connected to wifi and you can do manual backup by going to Settings- icloud- storage and backup and pressing backup now button. Start with your ipad, usually size of the backup smaller and return here if you encounter a problem.