devmulapple

Q: How can i get all of the irreplaceable information back on my phone after it was restored?

after plugging my iphone into my computer it automatically was restored and i lost all my pictures, messages, notes, contacts, apps and music that i already payed for, and memories. I cannot find my old data and the pictures and information on my phone were irreplaceabl. how can i get them back?

iPhone 5

Posted on Jul 5, 2013 9:30 PM

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Q: How can i get all of the irreplaceable information back on my phone after it was restored?

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  • by gail from maine,

    gail from maine gail from maine Jul 5, 2013 9:37 PM in response to devmulapple
    Level 7 (26,875 points)
    iCloud
    Jul 5, 2013 9:37 PM in response to devmulapple

    Sorry - if you do not have a backup of those things - either on your computer, on an external drive, or on iCloud, then no. If they were irreplaceable, not sure why they wouldn't have been backed up?

     

    Any music, apps, movies, etc. that you purchased from iTunes can be re-downloaded if it is indicated on the chart that is linked below:

     

    http://support.apple.com/kb/HT5085

     

    Sorry for your troubles,

     

    GB

  • by deggie,

    deggie deggie Jul 5, 2013 9:38 PM in response to devmulapple
    Level 9 (54,749 points)
    iPhone
    Jul 5, 2013 9:38 PM in response to devmulapple

    How did it automatically Restore? What message did you get when you connected it?

     

    Had you previously backed up this iPhone to a computer or the Cloud?

     

    Apps and purchased music can be downloaded again. If you were using Photo Stream you can recover some of the photos taken with your camera.

  • by swimmerg,

    swimmerg swimmerg Oct 17, 2014 12:19 PM in response to deggie
    Level 1 (0 points)
    Oct 17, 2014 12:19 PM in response to deggie

    Can you explain how to do this? I am trying to save everything because my iPod is making me restore it.

  • by gail from maine,

    gail from maine gail from maine Oct 17, 2014 4:16 PM in response to swimmerg
    Level 7 (26,875 points)
    iCloud
    Oct 17, 2014 4:16 PM in response to swimmerg

    If you have not already created an iCoud or iTunes backup, and you are now in Recovery Mode (USB Cable with iTunes Logo), all of your information is already erased.

     

    If you do have an automatic iCloud backup setup, or if you have recently backup up your device to iTunes, then you can restore to one of those backups after restoring to Factory Settings:

     

    IOS RECOVERY MODE RESTORE

     

    Best of luck.

     

    GB