1 Reply Latest reply: Jul 6, 2013 1:48 PM by Baby Boomer (USofA)
stuart Ross Level 1 Level 1

I received a .mov file along with an option to download the footage. For some reason, I can't open the .mov file???

Any ideas why I can't?

Thank you.

Stu Ross

Mac Pro, Mac OS X (10.5.7)
  • Baby Boomer (USofA) Level 9 Level 9

    Are you getting any error messages?  What do they say?  Exactly what occurs when you try to open the .mov file?


    Which app & version are you trying to use to open the .mov file?  If QT, which one, vX or v7.x which is located inside your Utility folder?




    Per your system profile:

    Mac OS X (10.5.7)


    Please correct.