I keep getting the following message:
"iBooks Author failed to download"
"Use the Purchases page to try again"
I'm able to download other apps from the App Store uneventfully.
Any suggestions how to get iBiooiks Author?
Thanks
MacBook Pro (15-inch, Mid 2012), OS X Mountain Lion (10.8.2)
Hi dracunculus,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
iTunes: How to resume interrupted iTunes Store downloads
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Enter your account name and password.
- Click the "Check Downloads" button.
- Click the Resume or Resume All button.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
- Restart your computer or device.
- Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
- If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
- If you are on a computer, try using an ethernet cable for wired Internet access instead of using Wi-Fi.
I hope this information helps ....
Have a great day!
- Judy
If there is an Apple Store near you, it may help to walk your MB into it and ask for help there.
Good luck in any case.
"iBooks Author failed to download"
