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cannot startup after update 10.8.4

Hi, I am using MacBook Pro 4.1, so far it is running fine. Just had installed the latest update and restarted couple days ago, it continuously rebooted. I tried to reinstall the OS 10.6. It works fine but the same issue happened once I reinstalled 10.8.4. Could someone help?

MacBook Pro (17-inch Early 2008), OS X Mountain Lion (10.8.4)

Posted on Jul 7, 2013 2:45 AM

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17 replies

Jul 7, 2013 4:58 AM in response to LarryW10

OS X Mountain Lion system requirements

To install Mountain Lion, you need one of these Macs:

  • iMac (Mid 2007 or newer)
  • MacBook (Late 2008 Aluminum, or Early 2009 or newer)
  • MacBook Pro (Mid/Late 2007 or newer)
  • MacBook Air (Late 2008 or newer)
  • Mac mini (Early 2009 or newer)
  • Mac Pro (Early 2008 or newer)
  • Xserve (Early 2009)


So your mac is supposed to be compatible with Mt.Lion: http://support.apple.com/kb/ht5444


How did you reinstall Mt. Lion?


Did you first upgrade to 10.6.8? And then downloaded the Installer from the AppStore?


And what happens, when the mac reboots? Do you see any error messages? A corrupted screen?


Can you boot into Safe Mode? See: Mac OS X: Starting up in Safe Mode

Jul 7, 2013 5:07 AM in response to LarryW10

You are quick, Larry.

I edited my post and added a few questions:

And what happens, when the mac reboots? Do you see any error messages? A corrupted screen?


Can you boot into Safe Mode? See: Mac OS X: Starting up in Safe Mode



If you can get the your mac to boot in Sfe Mode, look for the logs in /Library/Logs/DiagnosticReports.


Are there recent logs from the crashes at start up?

Jul 7, 2013 8:45 AM in response to LarryW10

Sometimes it showed a multi-language message about "an error appears during startup, the system will restart couple seconds later or press any key to retart".

That looks like a kernel panic. See this:

OS X: About kernel panics

Mac OS X: How to log a kernel panic


You may have installed incompatible kernel extensions, or is your current installation a clean install?


No, I did not try to logon safe mode.

Try that, please. It may let you log in and you may be able to look for log files in the Console window.


The log files are stored here. /Library/Logs/DiagnosticReports.

Jul 7, 2013 9:44 AM in response to léonie

The current installation is clean install. I eased all data, system and reinstalled again.

I logged in safe boot successfully and found the following from DiagnosticReports:


Interval Since Last Panic Report: 32 sec

Panics Since Last Report: 1

Anonymous UUID: F8EC3A5F-2D3B-92EC-E6D2-C7ECA24A6F6C

Sun Jul 7 22:27:58 2013

panic(cpu 1 caller 0xffffff7f876f8f33): NVRM[0/1:0:0]: Read Error 0x00002500: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8084b8b000 0x084700a2, D0, P2/4

Jul 7, 2013 10:56 AM in response to LarryW10

To run the test from the install disks:


  1. Disconnect all external devices except the keyboard, mouse, display, and speakers. If you have an Ethernet cable or external DVD drive, disconnect it.
  2. Insert the system software disc or USB flash drive.
  3. Restart your computer, holding down the D key while the computer restarts.
  4. When the Apple Hardware Test chooser screen appears, select the language you want to use, and then press the Return key or click the right arrow button.
  5. When the Apple Hardware Test main screen appears (after about 45 seconds), follow the onscreen instructions.

cannot startup after update 10.8.4

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