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How can I get a refund for a movie rental that did not properly download due to weak wireless signal

I tried to download a movie but due technical issues the movie did not download but I was charged for it - how can I get a refund since I not longer want the movie

iPad

Posted on Jul 7, 2013 7:40 AM

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1 reply

Jul 9, 2013 8:23 AM in response to Crddwd

Hi, Crddwd.


I would recommend reporting a problem with the purchase via the steps in the article below.


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/ht1933


You can also process the same steps by accessing your purchase history in iTunes.


iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727


Cheers,


Jason H.

How can I get a refund for a movie rental that did not properly download due to weak wireless signal

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