I am trying to run facetime for the first time, marks an error, I am trying to run facetime for the first time, marks an error
Hi! Need help to run facetime, for the first time.
An error occurs everytime I try, I quit as its says, but not working
User profile for user:
sheila_m.
User level:
Community Specialist
Hello Vivmex,
It sounds like you are getting the following message, "An internal FaceTime error occurred: There was a problem with FaceTime. You need to quit and open FaceTime again."
This message comes up if you double click on the FaceTime icon on the dock. If you single click the FaceTime icon on the dock, FaceTime should launch normally:
Symptoms
When opening FaceTime from the Dock, the following alert message may appear:
"An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again."
Resolution
Click the FaceTime icon in the Dock one time, then wait for the application to finish opening.
Additional Information
This can happen if you attempt to open FaceTime a second time while it is already loading, such as by clicking the FaceTime Dock icon more than once.
You can find the full article here:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thank you for using Apple Support Communities.
Best,
Sheila M.