Windows 8 and itunes problem (iphone not showing up as a device)
My new PC laptop has Windows 8 and in itunes my iphone doesn't show up as a device when I connect it to the laptop. I've tried all the fixes mentioned.
Windows 8
My new PC laptop has Windows 8 and in itunes my iphone doesn't show up as a device when I connect it to the laptop. I've tried all the fixes mentioned.
Windows 8
Hello Avanwhy,
I would be concerned too if iTunes was not recognizing my iPhone. I wasn't sure what steps you have already tried, but I recommend reviewing the steps in this article (you can skip any steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
Hello Avanwhy,
I would be concerned too if iTunes was not recognizing my iPhone. I wasn't sure what steps you have already tried, but I recommend reviewing the steps in this article (you can skip any steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
Try one or more of the following:
- Restart your computer
- Uninstall & Reinstall iTunes
- Reset iPhone (will NOT delete everything) [Settings>>General>>Reset>>Reset All Settings]
- Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if it shows (should show as a digital camera)
- Restore iPhone (will DELETE everything) [Settings>>General>>Reset>>Erase All Content & Settings]
- Make sure iTunes & iOS Firmware is up to date.
I tried everything mentioned and neither my iPhone or iPod show up as a device. Is this because I have Windows 8? From what I'm reading on the Internet, people seem to be having iTunes/Windows 8 problems.
Hi Avanwhy,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action
All the best,
Sheila M.
This is easy and quick (and no boring SW reinstall required :-)
http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows-8.h tml
This process fixed my problem perfectly, thank you so much for posting it.
I had this exact problem with Windows 8.1 and my old iPod Touch Gen 2. I went through so many resets on the iPod and reinstalls of iTunes before finding your post here. Double thumbs up, thanks for the help!
OH MY GOD THANK YOU!
This worked for me. I've been sitting here for an hour trying everything. Different cord, restarting computer/iphone, resetting my iphone settings, reinstalling itunes... And that was all it took! Thank you! 🙂
(I made an account just to say that.)
Wow! You just saved me hours of backing up and reinstalling iTunes with no guarantees of success! Thanks for the tip!
This is it! It fixed my problem.
rkfo That link had the right fix. although for every time I plug an iphone in this process I have to redo.
I wonder what the permanent fix for this issue is?
thanks though!
rkfo thank you!! that one WORKS EVERYBODY GO USE IT!
rkfo... It worked ... Thanks so much
RFKO buddy thanks a lot been trying to solve this issue for days.
Meh, finally working. Still hate Windows 8 😟
Windows 8 and itunes problem (iphone not showing up as a device)