HT203167: If you see an exclamation point next to your items in iTunes

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Jordan Reese
Level 1 (25 points)

Q: New iMac - previously purchased songs not showing in iTunes

Titles says it all.

 

I want to redownload songs onto the new computer. It has been authorized in my account, but I can't seem to find a way to get the songs I have already purchased.

 

Any ideas?

 

Thanks.

iMac, OS X Mountain Lion (10.8.4)

Posted on Jul 7, 2013 2:21 PM

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Jordan Reese

Q: New iMac - previously purchased songs not showing in iTunes

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  • by sterling r,

    sterling r sterling r Jul 9, 2013 9:59 AM in response to Jordan Reese
    Community Specialists
    Jul 9, 2013 9:59 AM in response to Jordan Reese

    Hello Jordan,

     

    Take a look at this article named Downloading past purchases from the App Store, iBookstore, and iTunes Store found here http://support.apple.com/kb/ht2519.

     

    Apps, Books, Music, Movies, or TV shows on a computer

    Using iTunes 11 or later

    1. Open iTunes on your computer. (You can download the latest version of iTunes here.)
    2. Make sure that you have "Show iTunes in the Cloud Purchases" enabled in your iTunes preferences by going to iTunes > Preferences under the Store tab. Then, click OK.
    3. If you're not already signed in, choose Store > Sign In, and enter your Apple ID and password.
    4. After you've signed in, click the Library button located in the upper-right of the iTunes Store.
    6. HT2519_itunes_11_store_desktop_library_button_001-en.png
    7. Navigate to your iTunes library for the respective content type you wish to download using the content selector in the upper-left. Choose Music to download songs, Movies to download movies, and so on.
    8. HT2519_itunes_11_desktop_library_selector_001-en.png
    9. Locate the item or title you wish to download.
    10. Click the download icon to download that item.

      HT2519_itunes_11_library_beatles_cloud_download_001-en.png

    Note: The download icon for previously purchased movies is located to the right of the movie title. To download previously purchased apps and books, you'll need to navigate to the Purchased page under the Quick Links section in the iTunes Store. For more information, follow the steps outlined below for iTunes 10.7 or earlier.

     

    All the very best,

    Sterling