10 Replies Latest reply: Nov 5, 2013 8:19 PM by dr feregrino
marmorix mac Level 1 Level 1

Dear All,

 

I have just bought an iMac 27" and configured it from my old iMac.

Everything seems to work well with the exception of an annoying automatic swipe to desktop screen from any program running in full screen.

Through three fingers swipe on the trackpad it is easy to go back to the full screen program.

For example running iPhoto and going to full screen and displying pictures,  after a while it go to desktop.

It occurs also if I do not do anything after I go to full screen.

The same with ACDSee and other programs.

 

Can you help me?

 

Thanks

 

Luca

Solved by marmorix mac on Jul 15, 2013 4:29 AM Solved

Hello Eric,

 

I have solved the problem.

 

It was the Epson program Epudl that was running in the background (I do not know why) that seems to be incompatible with the new OS and causes continuous changes of full screen displays.

Once stopped and erased now the system works well.

 

Thanks a lot for your support

 

Luca

  • Daniel Ebeck Level 4 Level 4

    Go to System Preferences >> Trackpad. You can alter the gestures there. You may also need to check the Mouse buttons in the Mouse pane, and for keyboard shortcuts in the Keyboard pane.

  • marmorix mac Level 1 Level 1

    Hi Daniel,

     

    I already tried it. But it seems to be an automatic swipe.

    If I go to full screen and do not touch the keybord or the trackpad it goes back after some seconds.

    Then if I want to go back to the previous window it is enough to swipe the three fingers on the trackpad or to click the program icon in the dock.

     

    It is like someone is swiping the three fingers on the trackpad to go back to desktop.

     

    Thanks and regards

     

    Luca

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

  • marmorix mac Level 1 Level 1

    Hello Eric,

     

    I have solved the problem.

     

    It was the Epson program Epudl that was running in the background (I do not know why) that seems to be incompatible with the new OS and causes continuous changes of full screen displays.

    Once stopped and erased now the system works well.

     

    Thanks a lot for your support

     

    Luca

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    You are welcome. I hope everything continues to work. Computer frustration isn’t one of my favorite pastimes.


  • dr feregrino Level 1 Level 1

    hello!

    i´m having just the same problem posted. I upgraded to Mavericks OS X and about 5 days later presented the problem. how can i find the app or program running in background and causing conflict?

  • srivathsanv Level 1 Level 1

    Hello,

    I am having this problem too, I upgraded to OS X Mavericks about week back, this problem started just today. How do i find the app in the running the back ground? I am not even able to type or work on a page for more 30 seconds.

    Thanks in advance for the help

  • srivathsanv Level 1 Level 1

    I think google drive app was causing the problem for me, I removed it and the problem was solved. If we can stop/remove the 3rd party apps running the background the problem is solved. Hopefully google provides a fix for this.

  • Eric Root Level 9 Level 9
    expertise.macosx
    Mac OS X

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it.


  • dr feregrino Level 1 Level 1

    in fact, unistalling google drive app worked pretty good.

    thanks a bunch