iTunes,
I am having the same/a similar problem right now.
Someone purchased a song for me gifted it through iTunes. We both have active and valid iTunes accounts.
I got the e-mail saying the person sent me the song with a button to "Redeem Now". There is no code of any kind and nothing else to click on in the e-mail (except the sender's e-mail address).
I click the button which takes me to the iTunes download page to download iTunes.
I already have iTunes.
After several frustrating attempts of going back to the original e-mail and clicking in every area of the message, I follow the directions and downloaded iTunes anyway. After I download and sign-in..........nothing.
Because there is no code in the original e-mail and I am directly and only allowed to download iTunes, I have not seen/received a code for the song that was purchased.
The person sent the song again (I hope they weren't double-charged) but the same things happened.
I deauthorized and reauthorized my computer. I verified that my account is valid. I read every part of both e-mails. The person has a receipt of the purchase, but I do not have the song.
THIS IS RIDICULOUS!
Please help resolve this issue TODAY.
Thank you.