HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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All replies
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Helpful answers
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Jul 8, 2013 11:40 AM in response to Ebony70by stevejobsfan0123,If you already completed the setup, go to Settings > General > Reset > Erase All Content and Settings.
If you haven't completed it yet, press the home button and then tap "Start Over."
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Jul 8, 2013 12:25 PM in response to Ebony70by lllaass,Without knowing the current status of the iPod all I can suggest is:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.