I have an iPhone 5 and a MacBook Pro running OS 10.7.5. iTunes says "Your contacts are being synced with your phone over the air from iCloud.", On my iPhone, under iCloud settings, Contacts is ON. Yet new contacts in my Address book are not coming in on my iPhone.
iPhone 5, iOS 6.1.4, MacBook Pro OS 10.7.5
Check to be sure that iCloud is the default account in Address Book. Open Address Book, go to Preferences>General>Default Account and set to iCloud if it isn't already.
Already done, but I rechecked anyway. It IS set to iCloud as the default account.
Are new contacts added to address book appearing on icloud.com?
I didn't know you could check that. No, the newer contacts are NOT in the address book in iCloud.com.
If you add new contacts in the iCloud account on your Mac and they do not appear on icloud.com, go to icloud.com and add any missing contacts from your Mac. Once the contacts on icloud.com are up to date, go to System Preferences>iCloud, uncheck Contacts, choose Delete from Mac when prompted (they will still be in iCloud), restart your Mac, then check Contacts again in System Preferences>iCloud. Then add a new contact on your Mac and see if it appears on icloud.com now.
I'm a Realtor and have about 2500 contacts in my address book. I don't know how many are not in iCloud, except if I do an extensive inventory, which could take hours. Any way I can just test this with like one contact?
Two questions:
Yes and Yes
To answer your earlier question, you can't test it with just a single contact. In order to fix this you'll need to disconnect your contacts on your Mac from your iCloud account. When you reconnect again, only the contacts currently in iCloud will reappear on your Mac, which is why it's necessary for the iCloud contacts (on icloud.com) to be up to date.
There are a couple of other options, both of which have issues. Once is to back up your contacts on your Mac, delete the contacts from iCloud, then reimport the contacts on your Mac to icloud.com. This isn't difficult if you don't have lots of groups. Since you do, I'm not sure this option will work for you as you would have to recreate them again.
The other option is to add all the your contacts on your Mac to icloud.com, creating duplicates, then disconnect your Mac contacts from iCloud, reconnect your Mac contacts to iCloud (downloading the full list, including the duplicates), then use the Address Book Card>Look for Duplicates feature to locate and merge duplicates. This will merge contacts with the same name, which may or may not be what you want to do. This has the benefit of keeping your groups intact as they will still be on icloud.com, and would be redownloaded to your Mac when you reconnect. However, it will not retain any association the new contacts may have with your groups, as their group assignments are not in iCloud.
Of course the other option is to take the time to go through your contacts to identify which ones are new and add them on icloud.com, as suggested earlier.
I like option 2 but one question still remains unanswered. After doing all this, will new contacts added to my Mac's address book be synced to my iPhone? It sounds like all this procedure will get all my contacts into iCloud, but not assure that new contacts will be added. That is the core of the issue.
When you import your Mac's contacts to icloud.com, they will also appear on your iPhone (as well as any other devices that may be syncing contacts with your iCloud account.) You can test this by adding a test contact on icloud.com, then confirming that it appears on your iPhone (after a short delay).
If you want to implement the second option, do the following:
I understand that contacts will (should) import to my iPhone from iCloud... but, the problem I'm having is that iCloud is not syncing with my Mac. Contacts are not importing into iCloud when I enter them into my Mac. I'm not sure about from my iPhone into iCloud.
Shouldn't it work that way? Whether I enter from my Mac or iPhone, they should sync across the board?
I understand that the core issue is that contacts added to your Mac are not being added to iCloud, and thus are also not appearing on your phone. And yes, contacts added (edited, or deleted) from any device should appear on the others. But the solution to that is to disable contact syncing on your Mac, delete the contacts, restart your Mac, then re-enable contact syncing. In order for this to be successful it is imperative that the contacts in iCloud be up to date with your Mac. Steps 1-3 above are designed to import all the contacts from your Mac to iCloud. Steps 4-6 are designed to disable, then re-enable contact syncing on your Mac with iCloud and merge any duplicate contacts. Step 7 is to test if doing so has fixed the core problem with your Mac's inability to add new contacts to iCloud and your iPhone.
I can't guarantee with 100% certainty that this will work, but the success rate is very high. If it doesn't, the next step would be sign out of your iCloud account on your Mac entirely, then sign back in. In either case, you would need to bring the contacts in iCloud up to date with the contacts on your Mac in order to avoid losing any.
My iPhone 5 is not syncing with my address book.
