I pre-ordered an album about a week ago. It's available in the iTunes store. But I can't purchase it.. because I already pre-ordered it.
It's not showing up in my iTunes Library, nor has the cost been deducted from my store credit.
Do I just need to wait it out?
What's the point of pre-ordering if I could physically buy it before my pre-order comes in?
iPad 2, iOS 5.1.1
Jim, thank you for your response. Although, that article didn't help me much. It explains all about how to pre-order, download a pre-order, and cancel a pre-order.
My pre-orders are automatically downloaded, I checked for available downloads, and it wont let me download from the itunes store.
I'm sorry, Jim, but this didn't help me.
hi,
If you have also tried http://support.apple.com/kb/PH12283 without success, I suggest you contact itunes support
http://www.apple.com/emea/support/itunes/contact.html
Jim
I'm not sure why.. but when I went to view my account in iTunes, I was prompted that I had a pre-order available for download.
Before that, I checked for available downloads and I was prompted that all available downloads have been completed.
Not sure why this happened.. but I have my music now.
Preordered album not showing up in Library
