Q: Preordered album not showing up in Library
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Jul 10, 2013 6:04 AMby Ea5tcoa5t,HelpfulJim, thank you for your response. Although, that article didn't help me much. It explains all about how to pre-order, download a pre-order, and cancel a pre-order.
My pre-orders are automatically downloaded, I checked for available downloads, and it wont let me download from the itunes store.
I'm sorry, Jim, but this didn't help me.
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Jul 10, 2013 6:27 AMby Jimzgoldfinch,hi,
If you have also tried http://support.apple.com/kb/PH12283 without success, I suggest you contact itunes support
http://www.apple.com/emea/support/itunes/contact.html
Jim
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Jul 10, 2013 9:41 AMby Ea5tcoa5t,HelpfulI'm not sure why.. but when I went to view my account in iTunes, I was prompted that I had a pre-order available for download.
Before that, I checked for available downloads and I was prompted that all available downloads have been completed.
Not sure why this happened.. but I have my music now.
