TS1894: iPod plays audio but not videos, movies, or TV shows

Learn about iPod plays audio but not videos, movies, or TV shows
christopher cramer
Level 1 (0 points)

Q: What would be a solution to continue a video when it stalls but the process bar continues moving?

A few of my purchased videos stall in the middle of the video, or they don't even start, while the process bar continues moving. What would be the problem and how could I fix it?

iPod touch, iOS 3.0

Posted on Jul 9, 2013 7:54 PM

Close
christopher cramer

Q: What would be a solution to continue a video when it stalls but the process bar continues moving?

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Jul 10, 2013 5:36 AM in response to christopher cramer
    Level 10 (190,712 points)
    Apple Watch
    Jul 10, 2013 5:36 AM in response to christopher cramer

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Delete and redownload

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar