I forgot my security question
I forgot my security question
I forgot my security question
Hello Patrizia69,
Thanks for the question, and welcome to Apple Support Communities.
If you do not remember the answers to your security question(s) please refer to the following article:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
- sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password
- sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
- contact Apple Supportfor assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Thanks,
Matt M.
Sos
I too forgot my security question, but there is no tab for me saying "forgot security question" do you know why?
I cant change them when i tap on the security they write to me my security questions that i have been forgetten
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
I too forgot my security question, but there is no tab for me saying "forgot security question" do you know why?
Then you don't have a rescue email address, you will need to contact Apple / iTunes Support to get your questions reset : http://support.apple.com/kb/HT5699
But I'm from iran we don't haw apple store
There isn't currently an iTunes store in Iran, so presumably you've been using another country's store - th terms of use of each country's store says that you need to be in a country to use it.
I forgot my security question