HT201290: If QuickTime Player can't open an audio or video file
Learn about If QuickTime Player can't open an audio or video file
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All replies
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Helpful answers
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Jul 10, 2013 11:35 AM in response to LDjamesby QuickTimeKirk,Real Player is required as a browser plug-in.
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Jul 10, 2013 11:39 AM in response to QuickTimeKirkby LDjames,I just purchased this computer about 2 weeks ago, so I am not very familiar with it yet. I had a Real Player icon pop up below in the toolbar so I would think that I have this installed. Am I thinking incorrectly?
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Jul 10, 2013 11:42 AM in response to LDjamesby QuickTimeKirk,A quit and relaunch of any open browser is required before the plug-in is recognized.
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Jul 10, 2013 11:53 AM in response to QuickTimeKirkby LDjames,Is real player able to be downloaded onto a Mac? I tried to download it, then it gave me this message "You can’t open the application “RealPlayer.exe” because Microsoft Windows applications are not supported on OS X". I was mistaken earlier by thinking that I had real player, I have quicktime player.
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Jul 10, 2013 11:56 AM in response to LDjamesby LDjames,I just found another post on here that shows a download for realplayer for mac, I am trying to download that now.